Orders
Update my order details
For updates to your order such as address correction, submit an inquiry form on our website immediately with your requested change. Changes are not guaranteed as orders can be shipped before we’re able to fulfill your request. For this reason, complete a final review of your cart before confirming your order.
Cancel my order
Order cancellations cannot be accommodated at this time, regardless of fulfillment status. Subscription orders as well as SMS orders are promotional offers and are not eligible for cancellation or return. All sales are final.
I didn't receive an order confirmation / tracking email
Our website provides 24/7 access to your subscription — make edits, track orders, and view your order history.
Log in with the email provided at checkout: Manage Your Subscription
My package is missing
We do not personally deliver packages so we aren't able to assist with package whereabouts on your property. You can refer to your order tracking for delivery details and contact your local USPS for assistance. In the case of non-delivery, submit an inquiry form on our website for assistance; packages occasionally can get lost or returned to sender in transit due to unforeseen circumstances as all shipments are delivered through third-party couriers. We are able to assist within a reasonable timeframe of 14 days following the latest update in tracking.
Manage Your Subscription
Our website provides 24/7 access to your subscription — make edits, track orders, and view your order history.
Log in with the email provided at checkout: Manage Your Subscription
