Orders
Update my order details
For updates to your order such as address correction, reply to your order confirmation email with your requested change. Changes are not guaranteed as orders can be shipped before we’re able to fulfill your request. For this reason, complete a final review of your cart before confirming your order.
Cancel my order
Order cancellations cannot be accommodated at this time, regardless of fulfillment status. Subscription orders as well as SMS orders are promotional offers and are not eligible for cancellation or return. All sales are final.
I didn't receive an order confirmation / tracking email
If you haven't received your order confirmation or tracking email in your inbox, check your spam/promotions folder.
My package is missing
We do not personally deliver packages so we aren't able to assist with package whereabouts on your property. You can refer to your order tracking for delivery details or contact your local USPS for assistance.